Refund Policy

We keep our refund policy simple and transparent so you always know what to expect.

Cancel anytime

You can cancel your subscription at any time from your account settings. When you cancel, your plan stays active through the end of the billing period you’ve already paid for, and it will not renew after that. You keep full access until the period ends.

No refunds

All payments are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, downgrades, or features you didn’t use, except where a refund is required by applicable law.

Try before you buy

Because we don’t offer refunds, we offer a permanent Free tier so you can evaluate FixAtlas before committing to a paid plan. We encourage you to use it to make sure the Service fits your needs.

Billing errors

If you believe you were charged in error (for example, a duplicate charge), contact us within 30 days through the FixAtlas website and we’ll investigate and make it right.

Annual plans

Annual plans are billed up front at twelve times the monthly price. The no-refund policy applies to annual plans as well — if you cancel, you keep access through the end of your annual term.

This Refund Policy is part of our Terms of Service.