Privacy Policy

This Privacy Policy explains how FixAtlas (“we”) collects, uses, and protects your information when you use FixAtlas.

1. Information we collect

• Account information — name, email address, username, and password (stored securely by our authentication provider).
• Billing information — when you subscribe, our payment processor (Stripe) collects and stores your payment details. We do not store full card numbers on our servers.
• Usage data — how you interact with the Service, including content you view, AI queries you submit, and feature usage, used to operate and improve the Service.
• Device and log data — IP address, browser type, and similar technical data collected automatically.

2. How we use your information

• to provide, maintain, and improve the Service;
• to process payments, manage subscriptions, and send related notices;
• to provide AI-assisted features (queries may be processed by third-party AI providers);
• to communicate with you about your account, security, and updates;
• to detect, prevent, and address fraud, abuse, and technical issues.

3. How we share information

We do not sell your personal information. We share it only with service providers who help us operate the Service (for example, hosting, authentication, payment processing via Stripe, and AI processing), bound by confidentiality obligations, and when required by law or to protect our rights.

4. Data retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account by contacting us.

5. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us through the FixAtlas website.

7. Children’s privacy

The Service is not directed to children under 18, and we do not knowingly collect personal information from them.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email.

9. Contact

Questions about your privacy? Contact us through the FixAtlas website.